I can't remove an image from my seller central

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_MnwwPAMQjZ3d7

I can't remove an image from my seller central

I have tried for past 3 months on trying to remove or replace an image but it doesn't let me. Please advise why I am unable to remove or replace an image showing up on my listing?

30 views
2 replies
00
Reply
2 replies
user profile
Seller_OvL8C4BJWiuS9

Were you the original creator of the ASIN?

10
user profile
Cooper_Amazon

Good Evening @Seller_MnwwPAMQjZ3d7,

I just wanted to stop by and check in on this discussion to see if you still required assistance with deleting an old image so you can add a different one? I see that you may have spoken to Selling Partner Support about this issue on February 18, 2025 via CASE ID ending in 8201.

Did their troubleshooting on that case help resolve the issue?

If the issue is still occurring feel free to reach back out to us with some more details so we can see what next steps need to be taken to help resolve this out. If the issue is resolved, you can ignore this message and enjoy your weekend.

Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a good night.

Cheers, Cooper_Amazon

10
Follow this discussion to be notified of new activity