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Seller_qvzbWT6OP8fGC

Urgent: Buy Box Issue on FBA and FBM Listings

Hello Amazon @Spencer_Amazon

I’m a new UK FBA seller facing an urgent Buy Box issue.

I lost the Buy Box on several listings despite having competitive prices.

ASINs affected: asin B0DN13DJRT / B0DMZCRZFY / B0DKTVWSHC/ B0DDK9FD9B

I understand the Buy Box isn’t guaranteed for FBM, but for FBA, this seems unusual. Could you pls help to solve the problem soon?

Thank you very much!

40 views
7 replies
Tags:Buy Box, Feature Offer, Listings, Pricing
00
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user profile
Seller_qvzbWT6OP8fGC

Urgent: Buy Box Issue on FBA and FBM Listings

Hello Amazon @Spencer_Amazon

I’m a new UK FBA seller facing an urgent Buy Box issue.

I lost the Buy Box on several listings despite having competitive prices.

ASINs affected: asin B0DN13DJRT / B0DMZCRZFY / B0DKTVWSHC/ B0DDK9FD9B

I understand the Buy Box isn’t guaranteed for FBM, but for FBA, this seems unusual. Could you pls help to solve the problem soon?

Thank you very much!

Tags:Buy Box, Feature Offer, Listings, Pricing
00
40 views
7 replies
Reply
7 replies
user profile
Seller_ZVAz3d5lZuGid

Spencer will not see your post as you have not tagged him correctly - needs to be highlighted in blue, by starting to type the name and then selecting from the dropdown. @Spencer_Amazon

10
user profile
Seller_P1sFiVaja1RYI

buybox isn't that simple to win 😃 depends on more factors than you think...more weight is the price and customer experience. In the Q4, new sellers can be surpressed or gated. Good luck

Edit: Did you lose the buy box from yourself? The reason may be that you changed the price drastically. Switch back to the price where you were on the buy box and slowly and gradually increase the price.

00
user profile
Roberto_Amazon

Hello! @SomeQ

This is Roberto. I see that you have already reported this issue in the Lost Buy Box (Featured Offer) MEGATHREAD. We will follow up in that thread as soon as we can.

Thanks for the patience.

00
user profile
Seller_qvzbWT6OP8fGC

thanks very much for your reply and help. hello @Spencer_Amazon

we have the buying box 3 days ago, and sold about 30orders total in 3 days, and we haven't changed the price of the 3 asins, but today suddenly they are again lost the buying box.

would you pls help to recover the buying box again?

B0DN13DJRT

B0DMZCRZFY

B0DKTVWSHC

thanks very much

00
Follow this discussion to be notified of new activity
user profile
Seller_qvzbWT6OP8fGC

Urgent: Buy Box Issue on FBA and FBM Listings

Hello Amazon @Spencer_Amazon

I’m a new UK FBA seller facing an urgent Buy Box issue.

I lost the Buy Box on several listings despite having competitive prices.

ASINs affected: asin B0DN13DJRT / B0DMZCRZFY / B0DKTVWSHC/ B0DDK9FD9B

I understand the Buy Box isn’t guaranteed for FBM, but for FBA, this seems unusual. Could you pls help to solve the problem soon?

Thank you very much!

40 views
7 replies
Tags:Buy Box, Feature Offer, Listings, Pricing
00
Reply
user profile
Seller_qvzbWT6OP8fGC

Urgent: Buy Box Issue on FBA and FBM Listings

Hello Amazon @Spencer_Amazon

I’m a new UK FBA seller facing an urgent Buy Box issue.

I lost the Buy Box on several listings despite having competitive prices.

ASINs affected: asin B0DN13DJRT / B0DMZCRZFY / B0DKTVWSHC/ B0DDK9FD9B

I understand the Buy Box isn’t guaranteed for FBM, but for FBA, this seems unusual. Could you pls help to solve the problem soon?

Thank you very much!

Tags:Buy Box, Feature Offer, Listings, Pricing
00
40 views
7 replies
Reply
user profile

Urgent: Buy Box Issue on FBA and FBM Listings

by Seller_qvzbWT6OP8fGC

Hello Amazon @Spencer_Amazon

I’m a new UK FBA seller facing an urgent Buy Box issue.

I lost the Buy Box on several listings despite having competitive prices.

ASINs affected: asin B0DN13DJRT / B0DMZCRZFY / B0DKTVWSHC/ B0DDK9FD9B

I understand the Buy Box isn’t guaranteed for FBM, but for FBA, this seems unusual. Could you pls help to solve the problem soon?

Thank you very much!

Tags:Buy Box, Feature Offer, Listings, Pricing
00
40 views
7 replies
Reply
7 replies
7 replies
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user profile
Seller_ZVAz3d5lZuGid

Spencer will not see your post as you have not tagged him correctly - needs to be highlighted in blue, by starting to type the name and then selecting from the dropdown. @Spencer_Amazon

10
user profile
Seller_P1sFiVaja1RYI

buybox isn't that simple to win 😃 depends on more factors than you think...more weight is the price and customer experience. In the Q4, new sellers can be surpressed or gated. Good luck

Edit: Did you lose the buy box from yourself? The reason may be that you changed the price drastically. Switch back to the price where you were on the buy box and slowly and gradually increase the price.

00
user profile
Roberto_Amazon

Hello! @SomeQ

This is Roberto. I see that you have already reported this issue in the Lost Buy Box (Featured Offer) MEGATHREAD. We will follow up in that thread as soon as we can.

Thanks for the patience.

00
user profile
Seller_qvzbWT6OP8fGC

thanks very much for your reply and help. hello @Spencer_Amazon

we have the buying box 3 days ago, and sold about 30orders total in 3 days, and we haven't changed the price of the 3 asins, but today suddenly they are again lost the buying box.

would you pls help to recover the buying box again?

B0DN13DJRT

B0DMZCRZFY

B0DKTVWSHC

thanks very much

00
Follow this discussion to be notified of new activity
user profile
Seller_ZVAz3d5lZuGid

Spencer will not see your post as you have not tagged him correctly - needs to be highlighted in blue, by starting to type the name and then selecting from the dropdown. @Spencer_Amazon

10
user profile
Seller_ZVAz3d5lZuGid

Spencer will not see your post as you have not tagged him correctly - needs to be highlighted in blue, by starting to type the name and then selecting from the dropdown. @Spencer_Amazon

10
Reply
user profile
Seller_P1sFiVaja1RYI

buybox isn't that simple to win 😃 depends on more factors than you think...more weight is the price and customer experience. In the Q4, new sellers can be surpressed or gated. Good luck

Edit: Did you lose the buy box from yourself? The reason may be that you changed the price drastically. Switch back to the price where you were on the buy box and slowly and gradually increase the price.

00
user profile
Seller_P1sFiVaja1RYI

buybox isn't that simple to win 😃 depends on more factors than you think...more weight is the price and customer experience. In the Q4, new sellers can be surpressed or gated. Good luck

Edit: Did you lose the buy box from yourself? The reason may be that you changed the price drastically. Switch back to the price where you were on the buy box and slowly and gradually increase the price.

00
Reply
user profile
Roberto_Amazon

Hello! @SomeQ

This is Roberto. I see that you have already reported this issue in the Lost Buy Box (Featured Offer) MEGATHREAD. We will follow up in that thread as soon as we can.

Thanks for the patience.

00
user profile
Roberto_Amazon

Hello! @SomeQ

This is Roberto. I see that you have already reported this issue in the Lost Buy Box (Featured Offer) MEGATHREAD. We will follow up in that thread as soon as we can.

Thanks for the patience.

00
Reply
user profile
Seller_qvzbWT6OP8fGC

thanks very much for your reply and help. hello @Spencer_Amazon

we have the buying box 3 days ago, and sold about 30orders total in 3 days, and we haven't changed the price of the 3 asins, but today suddenly they are again lost the buying box.

would you pls help to recover the buying box again?

B0DN13DJRT

B0DMZCRZFY

B0DKTVWSHC

thanks very much

00
user profile
Seller_qvzbWT6OP8fGC

thanks very much for your reply and help. hello @Spencer_Amazon

we have the buying box 3 days ago, and sold about 30orders total in 3 days, and we haven't changed the price of the 3 asins, but today suddenly they are again lost the buying box.

would you pls help to recover the buying box again?

B0DN13DJRT

B0DMZCRZFY

B0DKTVWSHC

thanks very much

00
Reply
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