@Seller_z3k8APxGfbQEK@Seller_Huz6FT08OxHAR@Seller_pcsb5w54JugEA@Seller_TSXM2A5nxWSuHGuys please help, one of my customers requested refund on return label and I agreed to it on the same day. She hasn’t checked my message and hence left me a negative feedback today. I have mentioned this to her and she did apologise and tried using the link I provided to remove her feedback. She tried for an hour and still got no where and was unable to remove feedback and asked me for help but I can’t find a way. Please let me know if you would like to see exchange of communication to help remove this feedback. PLEASE help me as this has affected by ODR and I strive to maintain high standard of metrics. Many thanks in advance.

Hi,

One of our ASIN's had been suppressed and the detail page removed, the listing is still active we have not deleted it as we are currently going through appeals.

The appeal was successful and now they are asking us to remove all the current inventory before they can reinstate the listing, as we have made some updated to the product packaging during the suppression. Compliance team have said once stock is '0' units held in FCs until then they cannot reinstate listing.

But the problem is we are unable to remove the inventory as 'not available for removal' with the message underneath:

'Inventory temporarily unavailable for removal as a result of an in-progress transaction or other process – please check again in a few days.'

Contacted seller support with no reply to the case.

We are trying to work with them to resolve the issue and have the listing reinstated, however we are worried the stock may automatically get disposed without allowing us any input!

Please can anyone help on how we could resolve this?

Hello everyone,

My stock sold on Amazon than I send another stock, FBA shipment show that product received, but not when I check inventory their is 0 availability and some times single order also come,

can anyone help me please, what to do, I opened case but at end email coming we received inventory and updated but their is still 0 availability.