Fix stranded inventory
I have stock without an offer (Fix stranded inventory), I want to put them back on sale but I haven't been able to. I contacted support several times but no response, I need your help. THANKS
Fix stranded inventory
I have stock without an offer (Fix stranded inventory), I want to put them back on sale but I haven't been able to. I contacted support several times but no response, I need your help. THANKS
2 replies
Seller_rI7BZIczK8iAC
Eventually you sent these units without FNSKU barcode.
If you "have stock without an offer" that means that you sent products to Amazon without having a matching listing in your "Manage Inventory". The system doesn't know what these products are.
Maybe you deleted the listing mistakenly. So, you relist again.
If you never created a listing for that specific product and sent in with a wrong FNSKU, you have to create a removal order and send the units back to you. In the meantime you CREATE a listing and put the correct FNSKU on all products. Then you create a shipping plan and send in again.
LeviDylan_Amazon
Hello @Seller_YyS1qRvWKlnEW,
Thank you for reaching out on the Forums about stranded inventory issues.
You mentioned that you have contacted support regarding this issue. Can you share the relevant case logs here, for us to review? Also, for this I am engaging a Community Manager to review this situation further.
Please feel free to utilize this thread to provide the case logs or ask further questions. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
