compliance request for a listing i did not create
I got a compliance request for an asin i did not create. why am i responsible for this? this is the email i got from amazon. its an adult lunch box but i can see how a child could also use it.
Hello,
We are contacting you as you indicated the product you wish to list should not be subject to the compliance documents. We have reviewed your request and have concluded that your product is Children’s School Supplies as per guidelines and subject to the compliance requirements. In order to list this product on Amazon you must submit the documents requested. This product may be removed if the compliance documents are not received.
2 replies
Seller_Sram36TnVt73c
who created the listing is irrelevant.
they are asking for compliance documents for the product you are selling on their platform because of the category.
If you HAD created the listing, you could up the minimum age or perhaps alter the category.
Blake_Amazon
Hey @Seller_Yr38sFac3s6mT, the other seller on the thread is correct, whether you created the ASIN or not, if you are listing on that ASIN, that would be why you received that request. Are you able to supply the requested documentation?
-Blake
