Hi,

I'm facing an issue where I'm not able to access Brand Registry from any logins related to our Amazon account.

We are the brand owners, we have a valid trademark, and we currently have access to all the brand registry tools and benefits - so it must exist somewhere. But we're unable to perform necessary management tasks because it doesn't seem to be linked to our account.

We've tried to resubmit an application for brand registry and provided all the relevant details and documentation, but this has been rejected. We can't create a case to Brand Registry Support because it's showing as 'not having any registered brands'.

Has anyone else faced a similar issue and had any success in resolving it? Or if you have any suggestions, I'd be very grateful for any advice!

@Seller_mIRnuhdx7l5sN@Seller_TSXM2A5nxWSuH

Hi everyone,

I'm facing an issue with my brand that I hope someone can help me with. I recently enrolled my brand in the Amazon Brand Registry and received confirmation of the successful registration. However, despite this, my brand is not appearing in my Brand Registry account, and I think either my account has been removed from the brand or there has been a glitch within the system.

I am the registered owner of the brand, with a valid trademark, but I seem to have lost access to manage and protect my brand on Amazon. This is hindering my ability to perform necessary brand management tasks.

I've contacted Amazon Brand Registry Support and provided all the relevant details and documentation, but the issue remains unresolved.

Has anyone else experienced a similar issue? If so, how did you manage to resolve it? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help

@Seller_hnDMgUKxMh1V4@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH

Hi,

I'm facing an issue where my brand ownership request for an ASIN is being blocked due to a discrepancy in trademark classifications. The current rights owner is using a trademark under a Nice Classification that doesn’t match the product category (for example it's for food items, but their trademark is for something else). I hold the correct trademark under the right classification, but Amazon isn't recognizing me as the brand owner.

All my brand applications have been rejected as 'its already enrolled in Brand Registry.' I keep on getting generic replies from brand registry support.

Has anyone dealt with a similar situation? Any advice on resolving this with Amazon Brand Registry would be greatly appreciated.

@Seller_z3k8APxGfbQEKCan you maybe help?

Thanks