Order cancellation

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Seller_05S2dpYKAYHEf

Order cancellation

How i can get amazon fee charge back for cancel order

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12 replies
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12 replies
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Seller_EJIX7rqDNQJi2

Once an order gets cancelled, the buyer’s charge method on file won’t get debited and no funds will be added to your Seller Account’s balance either. There are no fees to get back from Amazon.

If you refund an already shipped order, Amazon will credit you the original fees back, apart from a small processing charge:

”When you create a full refund for a non-BMVD product, Amazon retains 20% of the original order-related fees, up to a maximum of £5, for each line item in the refund.”

https://sellercentral.amazon.co.uk/gp/help/help.html/?itemID=G21531&ref_=ag_G21531_h_r0_cont_sgsearch

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Seller_O3PSovZSTYgMd

amazon will give you charge back, but cancellation issue must should be prior and not should be fraud…

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Seller_HbtEgJLFVZHWb

You will find that the fee they retain is more than just the 20% they say. That’s because they never mention the tax on that amount (which I think is 17.5% or 20%…?).
So after shipping, what you loose is 20% of the fee + tax on that fee.
(Not a huge difference of course).

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