This is absolutely disgusting, why are we all still using this horrific place. It needs boycotting until there’s a big sting felt in it their pockets. But it won’t. Because when one of us goes another mug comes on until they realise.

So essentially, this new policy means I can send a shipment in. Have all the labelling time, shipping costs, admin time, delivery processing delay and so on for that shipment.

You tie up thousands of our pounds whilst we forecast and anticipate sales on them items often for a couple of months worth of stock that should be in and processed pretty fast to get live and ready for sale (the whole point of FBA, fast and Prime)

Yet you mishandle it, which has happened MANY times, (messing up scanning in, losing it, damaging it, always YOUR ERROR)- yet now we have to wait for a over a month for your ‘shipping closed’ badge and it to become eligible to investigate, only for you to conclude, yes it is actually our fault and has been damaged or lost by US again!

But now - you’re not reimbursing me for the sales I could have made, or the time you’ve wasted tying up our money, or all additional costs of that shipment, nooooo that’s far to fair, you just want to reimburse the original source cost. 45 or whatever days back. Whilst excluding any accountability or compensation for the fact we’ve trusted you for 45 days to handle our stock, process it and fulfil it. Oh which we also pay you substantial fees for!

Yet during this time, an equivalent seller has warehouse facilities and can list and dispatch the minute they get it in their warehouse, at a reduced cost via a third party courier. With NO RISK, of it being mishandled, damaged or lost, no requirement to sit for hours labelling, no shipping box or equipment cost, no shipping time and FBA warehouse processing delays. No lengthy investigation time- So what’s the incentive in FBA??

Oh WAIT, likelyhood is big bully Amazon, they won’t allow this warehouse, to get as many sales, why? because you STILL only prioritise buy box for FBA, despite a court hearing that you lost where you stated you’d be changing the buybox to not favour FBA and include FBM. Utter nonsense and lies.

So tell me what is the point of FBA, where’s the safety? Or incentive or protection anymore. The fees are high, the reliability isn’t truthfully horrific, but it’s far from perfect and losses and damage DO happen regularly.

I’ve also had MANY occasions where you’ve deemed a shipment ‘investigated and confirmed contents are complete and not located’- as a final decision- yet we know for a fact we sent the items, so it doesn’t allow you dispute it the natural way within the shipment- we then have to open a separate case and provide invoice information to PROVE that box was sent and delivered, and it’s your mess up as usual. Oh here we go- More confidential invoice information, more supplier info, more info for your snakey data bank.

This place is a disaster, FBA had the power to build business at one point whilst making great money for themselves, now I’ve not seen a single update that works favourably for sellers in the last 3 years. It makes you wanna move as far away as possible. They make millions on seller fees and what exactly do they reinvest back in our favour. This one goes too far and needs reporting and someone actually seeing it through

As usual… a complete bully abuse of power crippling sellers even further!