GTIN Exemption?
Hello,
I am looking to sell generic compression socks. I got a GTIN Exemption for the category "Clothing, Shoes & Jewelry" and I am able to verify this in the View Selling Applications. However, when I list a generic product under the category "Health & Household" I was able to list it without error but I do not see the GTIN Exemption for that category. So I am wondering, if I am allowed to sell generic in the "Health & Household" category?
If not then why was I able to list it without any error? Why does it not clarify the GTIN Exemption policy for that category in View Selling Applications?
Thanks
1 reply
Cooper_Amazon
Good Afternoon @Seller_2g2XiqtiG53BW,
I followed the steps you would have taken to list generic compression socks and see they do appear in the "Health & Household" with the box that says, "I don't have a Product ID" which you would select if you have approved GTIN exemption for your product.
I did not see a case filed with Selling Partner Support regarding this question yet. If you have reached out to them already, please share the newest CASE ID regarding this question.
If you have not filed a case with them yet, I recommend reaching out to them and sharing as much detail as possible regarding your concern such as:
- ASIN/Product you want to list
- What category you want to sell the ASIN in?
- Request a GTIN exemption if you are not selling the product with a UPC
- Share any screenshots or steps you have taken to list the items and point out the screens you have questions about
- Provide any additional information that can help the support team with your request.
Feel free to post the CASE ID in this discussion once you have contacted support so we can follow the case along to the conclusion. Looking forward to hearing from you soon. Hope you have a great rest of the week.
Sincerely, Cooper_Amazon
