After updateing Charge method , still showing INVALID CHARGE METHOD

HELLO, My account is deactive due to some identiy document, on email Amazon ask for Document and said Submit an appeal or additional information to reactivate my account. BUT when click on this it take me to the page of INVALID CHARGE METHOD Even we update the charge method and our debit card is accourding to the AMAZON Policy. Now i cannot submit appeal or make a call to Deactivate my account. Please guide me what should do.