hello i face a issue of seller identification i will give same document which i submit when i register seller account but my document is not approved can you tell me what i can do

Hello,

I received a notification about "Inform CONSUMERS Act" and was asked to provide a Tax Identification Number.

1- My country is no listed in the choices provided, so I had to use "others"

2- I don't have any Tax Identification Number as I am an individual, not a company

I contacted support and they seem not to understand what I am talking about as they insist on uploading a document as proof of tax registration. I don't havy any document of that kind because I am an individual so what document they want me to upload??

What do I have to do to resolve my case then?

Thank you

I created a seller account, put all my business information, and submitted a passport and bank account statement for Seller Identification Verification(SIV). It was approved and activated. However, upon rechecking my account information, I found that Amazon had put my business and birth nationality to North Korea in their approval.

I am South Korean. I think that the person responsible for approving the information or the AI system processing the data incorrectly recognized the nationality information and changed it all to North Korea.

I have just corrected the information and submitted, but couple weeks ago, my brand registry application was rejected automatically (I received reject email in a minute) and reason was the business information did not match.

I double checked that the brand registry information and USPTO trademark information that I filled out and submitted are all consistent.

Could this have been the reject reason? Please help me

Case #: 15088324921