Our accountant is having a problem reconciling the Amazon Fee VAT invoices against individual sales transactions.

I opened a ticket with Seller Support asking how we can get an itemised seller fee VAT invoice at the end of January but have still not received a response.

I'm aware that this is an ongoing issue that is effecting other sellers, has anyone else managed to get a response out of Amazon on this?

As it stands we can't match fees taken against invoices and the accounts are a mess and nothing is matching up.