Invoice required - How can I find the Customers first name

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Seller_ORsZaXmEL5DxA

Invoice required - How can I find the Customers first name

Hi, can you help please?

I have been asked to supply an invoice, but can only get the customers first name.
How do I get the full details to send the invoice?

I’ve tried clicking on their first name, but it’s no good - just brings me to a page to send a message etc.

Thanks

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17 replies
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Seller_amUAzjvL5uIzu
Most helpful replyThis reply was marked most helpful by the original poster.

click order number,no address?

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Seller_amUAzjvL5uIzu

Just invoice to the name,not your problem buyer cant be bothered to supply full name.

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Seller_SITNVuZK87zGK

How long ago was the order placed?

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Seller_ORsZaXmEL5DxA

What should I put in the part where is says Document Number on the invoice upload?

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Seller_ORsZaXmEL5DxA

Just realized I’ve gone and labelled a couple as Invoice instead of receipt. Does this matter?
I’ve labelled it on the invoice generator as - VAT na as not VAT registered.

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Seller_xUKHc5xSYJmI4

Its not just the first name you get. I noticed get quite a few business buyers who do not give the company name also when will then cause issues if they are reclaiming the VAT on purchases when the invoice is not made out to the company name.

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