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Error 8040 turning in to nightmare and no help from seller support PLEASE someone help
We create listing for the brand after error5461 and 8040 with variation them and send them to FBA. I've been doing this since 2013 on amazon.
After units received at FBA, amazon randomly break the relationship and turns ASINs in to search suppressed. - There is literly NO Change or nothing in these ASINs.
And thn the nightmare begins -
When try to recreate the variation it start giving me same error 5461 and after clearing that one more time, it gives me erro8040 and seller support disapprove the variation which was on the first hand created after approval.
There is literly no help and each answer from seller support makes me feel like crap.
It seems there are some glitches in amazon inventory system and without any concern small seller like me is punished.
@Jessica_Amazon_ I saw your forrum post and hope you can help me here.
Pranav
39 replies
Julia_Amzn
Hello Pranav,
Apologies for the delayed response.
Would you mind sharing the latest case ID you opened with Seller Support?
Thanks,
Julia.
Seller_d8YGbIjNqwFxn
I have the same issue as this. With ASIN's randomly breaking away from the parent.
It seems to stem from not being authorised to create ASIN's for that brand. Although I have been approved numerous times for these brands.
It is a major headache as it can take days with Seller Support to get permission to list the brands again. Sometimes you just give up as they are totally useless.
Today I have checked and I have around 10 Parent ASIN's which have lost their children across 2 different brands.
If it was an easy fix I wouldn't mind but I know it will be endless emails backwards and forwards with Seller Support to fix these issues.
Julia_Amzn
Hello @Seller_vtSzvxtW9StxE, @Seller_nBOoM3pBs6Kuo, @Seller_d8YGbIjNqwFxn,
Hope you are doing well.
Could you please provide the current status of your issue with error 8040 or error 5461? I would also appreciate it if you could share the latest case IDs you opened with the Seller Support.
Other sellers, please feel free to comment on this thread if you are facing the same issue.
Thank you,
Julia.
Seller_d8YGbIjNqwFxn
I have tried to apply for Disney products again.
I was definitely told that they were not accepting new applications. Maybe this was a mistake.
Disney is the one issue I now have left to resolve.
The amount of stress and time I have put into these issues are just stupid.
I dont think seller's are restricted from creating DISNEY brands but the issue is with variation and old listings.
Oddly, many of my other variation listinf under the brand DISNEY seems fine - or should i say fine at the moment.
Julia_Amzn
Hello Sellers,
Please, refer to Action Required - Addressing Issues with Error 5461 and Error 8040.
Thank you 🙌🏻
Julia.
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