Feedback as a private seller
Hi there, I am a private seller . Is it possible to see my customers feedback? all I can see is customer voice which says good or excellent with numbers beneath but is there any way to see their actual feedback about my posted items ? Thank you in advance
Seller_qyujC4O8MU4Xb
4thought, thanks for your reply. You are right , sometimes RM don’t update their website , I have to wait to see what happens although I checked their web site and phone them regarding tracking this particular item . Now with the help of you kind people that care and take time to help other sellers I’m sure that there is nothing to be worried about . Again thank you all you nice people that answered my questions and helped me through this.
24 replies
Seller_taDBgt7LctucW
You should be able to see it on your dashboard. Does this link work?
https://sellercentral.amazon.co.uk/feedback-manager/index.html#/
Seller_LKjg1QRrO36Yq
The quickest way to see your feedback is to check your Amazon profile page (you can find the link against any of your items listed on Amazon):
In seller central you should have a link to:
Customer Feedback
and beneath that:
This table displays the corresponding feedback percentages and feedback counts. See how your feedback displays to buyers on Amazon.
Seller_TQCN46DDmpulT
I think when Amazon removed the ability to leave feedback directly for them (which was at 89% the last time I saw it, before they removed it to show as ‘Just Launched’ as if they are a brand new seller) was the demise of it.
If they don’t feel it’s important for them, why do they use it as a metric against us?
