Competitor has left 1 star negative review - Amazon won't remove

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Seller_rziLtjYanKaZR

Competitor has left 1 star negative review - Amazon won't remove

a employee from a direct competitor has purchased a item.

Left a 1 star review and returned the item.

ASIN: B0DJZL1S69

The reviewer Mrs Debra A Bell.

Review Date: 26 February 2025.

Review title: Poor Quality

Review on Amazon: Poor Quality https://www.amazon.co.uk/gp/aw/review/B0DJZL1S69/R22Y84RUVRU8I6?ref_=cm_sw_r_apann_dprv_6FHBCKSZ1WV736KSDSQD&language=en-GB

This person is an employee of a competitors seller / company: UK Custom Covers Ltd

They sell similar products on the Amazon marketplace and are my main competitor.

They are actively trying to damage my business. This is a paid for fake review.

She has only made one other review of a similar competition item.

https://www.amazon.co.uk/gp/profile/amzn1.account.AFYBFJBTY4X2H6YPOAZJQMY46BRA/ref=cm_cr_dp_ma_gw_tr

A simple search shows her Facebook page stating she works at the competitors company.

She is an employee of UK Custom Covers Ltd.

This is in violation of policy: A negative review from a seller on a competitor's product.

Why don't Amazon ever do anything about this?

I've created a case and reported the review and they don't remove it.

I've also used the report a policy violation but they haven't done a thing about it.

It seems they have these policies to prevent this but choose not to enforce it!! Crazy

Case id: 10868186592

Complaint ID: 10903899602

Can any of you guys help with this?

@Ezra_Amazon

@Jessica_Amazon_

@Winston_Amazon

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5 replies
Tags:ASIN, Listings, Product feedback
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Seller_rziLtjYanKaZR

@Julia_AmznI have seen you help other sellers with a similar stiuation to mine in the past.

Will you be able to take a look at this for us? Thank you.

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Julia_Amzn

Hello @Seller_rziLtjYanKaZR,

Thank you for posting. Did you follow the reporting path shared in case ending with numbers 3452?

Best, Julia.

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