Buy Box Lost on All Listings

Dear @Spencer_Amazon

1. You helped us previously to regain our buybox. It happened again

2. After regaining BuyBox, the sales were amazing, we spent a lot on PPC to regain our ranks and all that ranking is being lost again.

3. I have opened a case with Amazon Seller Support (Case ID 9915698612), first, they were sending copy-paste replies and then they received the answer from the Brand Registry. We are the legal owner of 2 Trademarks and have been selling on Amazon since the early 2010s. We are private sellers and dont sell anything else.

4. Please check this thread which you have locked for the ASINs. https://sellercentral.amazon.co.uk/seller-forums/discussions/t/21e81fcb-efe8-4596-8cfd-723804bfaedb?

I request you to help us. Our season is going away and our Prime Day will be ruined.

Kindest Regards,