Case Reply Dummy email body for Ekko (Paragon) contact.
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Seller_Odc7lCHwhjNkB

Case Reply Dummy email body for Ekko (Paragon) contact.

Hi

I have been trying to reimbursed on a false a-z claim and only have this response from Amazon when I click on this case. The only note from Amazon is

Case Reply Dummy email body for Ekko (Paragon) contact.

case ID 15674108731

Please advise. Thank you.

468 views
19 replies
Manage Buyer Experience
Tags:A to Z Claims
20
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19 replies
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Seller_4zBzdtgCyS9EI
In reply to: Seller_Odc7lCHwhjNkB’s post

Yeah, they are suppose to throw in a few words before sending the dummy reply. Guess this rep is really new...

61
user profile
Seller_lCX40xAkSs1xm
In reply to: Seller_Odc7lCHwhjNkB’s post

Let us know if you win this one... Amazon really is losing it.

31
user profile
Joey_Amazon
In reply to: Seller_Odc7lCHwhjNkB’s post

Hi @Seller_Odc7lCHwhjNkB,

Thank you for utilizing the forums!

If you wish, please share the Order ID associated with the claim with me so I can take a look from my end and determine how I can best assist.

Thanks,

Joey

11
user profile
Seller_YvPJcV8cv0Kiu
In reply to: Seller_Odc7lCHwhjNkB’s post

I also have the same issue going on, and its a very detailed Report on someone violating Amazon in the worst possible way.

It just doesnt make any sense. So much time wasted showing a huge blind-spot that someone is abusing Amazon's Rules. Buyers are being abused. Amazon is always saying they are concerned for their buyers to be able to feel confident this is a safe and trustworthy platform, yet - all my info submitted is gone on my end! - I have it saved on my computer, its a huge whistle blow

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