Missing FBA inventory

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Seller_VqPhtkmH4kWjR

Missing FBA inventory

Hello there,

Recently we have noticed that after sending our products to Amazon FBA warehouse to start selling in Germany market FBA dasboard is showing incorrect quantites. For example FBA dashboard shows that there is only 2 units of one products even though we send 12 units (there were in the same package too).

Now we are missing around 30 units of different products in total. We tried to contact Amazon support, however we were unable receive any decent response.

Could anyone suggest what to do?

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2 replies
Tags:FBA, Fulfilment, Fulfilment Centre
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Seller_PhBVGp9FUuKO6

i lost more than GBP 3000 like this while sending products to amazon with all proof without any positive response from them...

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Spencer_Amazon

Hello @Seller_VqPhtkmH4kWjR,

I am Spencer with Amazon.

Can you send me a screenshot of the dashboard with the missing items?

Who did you contact regarding the missing inventory?

If you can give me more details I will see what I can do to help you.

Regards, Spencer

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