I open my seller account long time ago. I haven’t started selling yet. Just a few days ago, i decided to start selling. I opened the account but it shows deactivated. Amazon said I have another account. Due to that reason, my account was deactivated. However, I don’t have any other account. I do have Amazon normal account for buying or shopping. But I don’t have any other seller account. I explained so many times but always get replies same that I got another account. Can anybody help or suggest me what to do?

Hi All,

I hope you are all well. I am deeply saddened and frustrated as I have been trying to solve this issue for months. Amazon has deactivated my account on the basis that I have been linked to another account. I have tried to appeal this discussion multiple times but left with the same response. To provide evidence but not told where or how to upload such evidence.

I remember being email a few months ago by an Amazon representative stating that I need to open additional accounts in different countries, e.i. Germany, France, Us etc. which I believe could be the real reason as to the linked accounts which makes no sense as I have not traded in these countries. Nevertheless, I see this is a common issue for multiple sellers and wish someone could help with this.

I have stock in my inventory and do not have access to sell nor update my inventory. This is causing me extreme stress and worries and hope I can resolve this to open my account again.

my account was hacked by virtual assistant and after 3 months i have recovered my account. i have sent them several appeals explaining that, hacker misused my account when is deactivated he left it and disappeared. how can i close this account while i can not reactivate it?? why Appeal team is dump and deaf? they are very uncooperative and unprofessional people who are just ignoring my appeals. they are ruthless people.