Help needed FBA shipment mix up
Hi,
I’m desperate for some help and advice.
On 6th January 2022 I replenished some FBA stock. Somehow the shipment got mixed up with an old FBA shipment from October 2021 that was received, added to the inventory and sold.
So I can prove this as the shipment was checked into the FBA warehouse and I have screenshots that on 10th January it was added to a closed shipment from October. The seller support team just seem unable to comprehend that this could have happened even though the screenshot proves it. I now have over £1k of missing stock, and even though I can prove it hasn’t been sold and they have received it they just will not believe me.
Can anyone give me any tips or help?
Help needed FBA shipment mix up
Hi,
I’m desperate for some help and advice.
On 6th January 2022 I replenished some FBA stock. Somehow the shipment got mixed up with an old FBA shipment from October 2021 that was received, added to the inventory and sold.
So I can prove this as the shipment was checked into the FBA warehouse and I have screenshots that on 10th January it was added to a closed shipment from October. The seller support team just seem unable to comprehend that this could have happened even though the screenshot proves it. I now have over £1k of missing stock, and even though I can prove it hasn’t been sold and they have received it they just will not believe me.
Can anyone give me any tips or help?
0 replies
Help needed FBA shipment mix up
Hi,
I’m desperate for some help and advice.
On 6th January 2022 I replenished some FBA stock. Somehow the shipment got mixed up with an old FBA shipment from October 2021 that was received, added to the inventory and sold.
So I can prove this as the shipment was checked into the FBA warehouse and I have screenshots that on 10th January it was added to a closed shipment from October. The seller support team just seem unable to comprehend that this could have happened even though the screenshot proves it. I now have over £1k of missing stock, and even though I can prove it hasn’t been sold and they have received it they just will not believe me.
Can anyone give me any tips or help?
Help needed FBA shipment mix up
Hi,
I’m desperate for some help and advice.
On 6th January 2022 I replenished some FBA stock. Somehow the shipment got mixed up with an old FBA shipment from October 2021 that was received, added to the inventory and sold.
So I can prove this as the shipment was checked into the FBA warehouse and I have screenshots that on 10th January it was added to a closed shipment from October. The seller support team just seem unable to comprehend that this could have happened even though the screenshot proves it. I now have over £1k of missing stock, and even though I can prove it hasn’t been sold and they have received it they just will not believe me.
Can anyone give me any tips or help?
Help needed FBA shipment mix up
Hi,
I’m desperate for some help and advice.
On 6th January 2022 I replenished some FBA stock. Somehow the shipment got mixed up with an old FBA shipment from October 2021 that was received, added to the inventory and sold.
So I can prove this as the shipment was checked into the FBA warehouse and I have screenshots that on 10th January it was added to a closed shipment from October. The seller support team just seem unable to comprehend that this could have happened even though the screenshot proves it. I now have over £1k of missing stock, and even though I can prove it hasn’t been sold and they have received it they just will not believe me.
Can anyone give me any tips or help?
