Hi everyone,

I recently submitted an appeal for a listing issue, but my case was unexpectedly assigned to the Handmade Integrity Team, even though my product is not a handmade item and was never listed in the Handmade category.

Has anyone else experienced this? I’m trying to understand why my appeal is being reviewed by this team when my product has nothing to do with Handmade. Could this be a misclassification issue on Amazon’s end?

Some details about my case:

The product was listed under a regular (non-handmade) category.

I never applied for or registered under Amazon Handmade.

My appeal was related to a different issue (e.g., listing removal, policy violation, etc.).

Amazon’s response specifically mentioned the Handmade Integrity Team reviewing my case.

I’m concerned that this may slow down the appeal process or lead to unnecessary complications. If anyone has insights on why this might be happening or how to redirect my case to the appropriate team, I’d greatly appreciate it.

Thanks in advance for any advice!

Hi I can see this has been a problem for others but no indication of a resolution. I have already submitted a Handmade Maker application and just been told it was not received by Amazon. I am trying again but the Submit button does nothing. I have completed all sections, reviewed for anything highlighted as incomplete and am now at a loss. Has anyone any suggestions please.

Hi

I have been selling on Handmade for the past 4 years and have receive their annual email asking me to take pictures and videos of our design and packing process to continue selling on Handmade.

Unfortunately, it seems Handmade is now dealt with by people who don't understand Amazon Handmade as our application is rejected.

I am quite upset as we have provided them with everything they have asked for but I believe it is all dealt by another team that could have been moved overseas (I used to have contact with some of the UK Handmade team but all emails are now bouncing back).

@Seller_gAhPNiLrkfTcr are you able to help? I am at loss at what to do and really need help.

Thank you!