AMAZON DOES NOT ACCEPT MY ORIGINAL INVOICE AND REMOVED MY LISTING

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Seller_IQKaI0MxRD1ne

AMAZON DOES NOT ACCEPT MY ORIGINAL INVOICE AND REMOVED MY LISTING

Hello, a buyer of the 70 products I sold in total initiated a product originality complaint. Only 1 out of 70 recipients. And he wrote in his comment that I doubt its originality. Anyway, I submitted the necessary invoices. But Amazon bots are responding. I don't know what to do in this situation. All my billing information is completely correct. My invoice belongs to an authorized pharmacy. But amazon bots respond automatically and do not accept.

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Seller_RlZVPg3d6ZUGP

is it a wholesale pharmacy? is the invoice made out to your ltd company with a VAT number on etc?

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Seller_KlbXZHzQGSDZv

Does the info on the invoice show the pharmacy is a wholesale operation with their web address on etc. When you say an authorised pharmacy what are you referring to.

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Seller_ZVAz3d5lZuGid

'My invoice belongs to an authorized pharmacy.'

What do you mean when you say authorised ? - hopefully not a high street pharmacy ?

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