Stranded Inventory due to Account not fully onboarded
Hi,
We have sent our inventory to Amazon, and two of our ASINs have been marked as stranded inventory due to the "account not fully onboarded". However, when I hover over “account not fully onboarded,” it says, “Your listings are temporarily inactive while they are being prepared for this marketplace.”
Can anyone share how they resolved this issue, please?
Many thanks!
6 replies
Seller_TCtUQDWGYUKKS
I'm a new seller and dealing with this same issue also. My inventory was inbounded on Dec. 17th and since then no activity. I'm hoping that the hold on inbound shipments over the holidays may be the cause of this.
I have no performance notifications and I went ahead an updated the reason for the stranded inventory. Not sure what to do now or if this issue will be resolved...
Fingers crossed
Roberto_Amazon
Hello! @Seller_mVS5bzO9Remx1
This is Roberto. Apologies for the delay on getting back to you, I wanted to follow up on your post and ask if this issue is still impacting your account? If so, did you report it with our Support team?
Regards,
