We are the sole manufacturer and supplier of our novel tape (Ezyglide Tape) we have been selling successfully on Amazon for around 10 years and have great ratings.
Recently we have seen copy cat products springing up.
We have a registered design and trademark for our tape so you'd think Amazon would help us protect our IP right? WRONG!
We try to report the copy cat products (an unending task now), but often our claims are rejected. We have now been told that our claims are abusive and our right to report infringing products has been removed (subject to an appeal).
Frustratingly, no specific/detailed reasons are given and we are at a loss to understand it. The copy cats are clearly copying our IP and yet Amazon are reluctant to do anything. Here is what we write in the 'further info' for our claims:
"These products are using "Slide Tape" in their titles and/or descriptions. "Slide" is an equivalent word and rhymes with "Glide" is a clear attempt to imitate our product, confuse customers and infringe on our trademark due to phonetic similarity."
Is that considered abusive? Am I missing something? PLEASE HELP!
Short of bringing in the lawyers, is there anything we can do? Anyone else have this problem?
Thanks in advance,
J.
We are the sole manufacturer and supplier of our novel tape (Ezyglide Tape) we have been selling successfully on Amazon for around 10 years and have great ratings.
Recently we have seen copy cat products springing up.
We have a registered design and trademark for our tape so you'd think Amazon would help us protect our IP right? WRONG!
We try to report the copy cat products (an unending task now), but often our claims are rejected. We have now been told that our claims are abusive and our right to report infringing products has been removed (subject to an appeal).
Frustratingly, no specific/detailed reasons are given and we are at a loss to understand it. The copy cats are clearly copying our IP and yet Amazon are reluctant to do anything. Here is what we write in the 'further info' for our claims:
"These products are using "Slide Tape" in their titles and/or descriptions. "Slide" is an equivalent word and rhymes with "Glide" is a clear attempt to imitate our product, confuse customers and infringe on our trademark due to phonetic similarity."
Is that considered abusive? Am I missing something? PLEASE HELP!
Short of bringing in the lawyers, is there anything we can do? Anyone else have this problem?
Thanks in advance,
J.
We are the sole manufacturer and supplier of our novel tape (Ezyglide Tape) we have been selling successfully on Amazon for around 10 years and have great ratings.
Recently we have seen copy cat products springing up.
We have a registered design and trademark for our tape so you'd think Amazon would help us protect our IP right? WRONG!
We try to report the copy cat products (an unending task now), but often our claims are rejected. We have now been told that our claims are abusive and our right to report infringing products has been removed (subject to an appeal).
Frustratingly, no specific/detailed reasons are given and we are at a loss to understand it. The copy cats are clearly copying our IP and yet Amazon are reluctant to do anything. Here is what we write in the 'further info' for our claims:
"These products are using "Slide Tape" in their titles and/or descriptions. "Slide" is an equivalent word and rhymes with "Glide" is a clear attempt to imitate our product, confuse customers and infringe on our trademark due to phonetic similarity."
Is that considered abusive? Am I missing something? PLEASE HELP!
Short of bringing in the lawyers, is there anything we can do? Anyone else have this problem?
Thanks in advance,
J.