Hello,

My UK Seller account has been deactivated for the past 4 months after failed "address verification", although I have provided all the proofs of address and ownership that the company belongs to me. I have been operating this account since 2017 and now the amazon seller verification team think that I am not the same person, who was operating since the company inception.

Can anyone help me sort out this issue please.

Kind Regards

hello,

I’ve been selling on Amazon for about 5 years and my account has recently been deactivated due to a compliance and inauthenticity issue with a product I was selling.

Ionly recently requested approval to sell this item after providing an invoice from my supplier but Amazon are now asking for another invoice to appeal my account deactivation, the same invoice keeps getting rejected and now I’m stuck with what I can do to reactivate my account.

Can anyone help with guidance as to what I can do?

Out of the blue last week I received an email saying 'Thanks for signing up to sell with us. BUT I'VE HAD A SELLING ACCOUNT ON AMAZON SINCE 2004! The email came from noreply @ sell.amazon.com. I ignored the email thinking it was a glitch. But today I've had an email inviting me to list my first item and now I'm worried. The email was sent to the email address on my account. Has this happened to anyone else? I'm worried that Amazon will think I now have two accounts. Should I contact SS?