Brand approval not consistent
Hello to the community.
The issue of Brand approval is all messed up with me.
In my case, I did apply for the Brand approval for two products, I got approve with the Approval stamp on my seller application tab.
However I could not list the approve product after 24hrs and when I raised the case, My response was to disapproved the application even though I show them that I was already approved to list the product.
It was very annoying and confusing because they could not explain the YES and NO answer received for the same question.
Any of you have faced this before?
Thanks for sharing your own with me.
Brand approval not consistent
Hello to the community.
The issue of Brand approval is all messed up with me.
In my case, I did apply for the Brand approval for two products, I got approve with the Approval stamp on my seller application tab.
However I could not list the approve product after 24hrs and when I raised the case, My response was to disapproved the application even though I show them that I was already approved to list the product.
It was very annoying and confusing because they could not explain the YES and NO answer received for the same question.
Any of you have faced this before?
Thanks for sharing your own with me.
8 replies
Seller_kh77A9MtOsq7P
We have the same thing, we have a trademark for RUGBY-GIFTS but amazon wont accept us as they say we have stickers on the boxes, which we do. We use stickers so we can use common size boxes. Its fine though, we will just sell on Etsy. How amazon can dictate how a reistered brand should package their products is like something from 1984. I wish you luck, and suggest you sell elsewhere.
Spencer_Amazon
Hello @Seller_kOHmE6bfZBWQB,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
Seller_o37D9NIz6mCYw
I am currently facing this same issue. I have already received brand approval for a certain makeup brand.
When trying to list products under this brand, it is now asking me to apply to sell and then when I submit the required documentation (which was approved first time round), it is saying that it is not approved.
Absolutely crazy to think that Amazon have become one of the largest company's in the world with such poor seller support and inconsistent practices!
Brand approval not consistent
Hello to the community.
The issue of Brand approval is all messed up with me.
In my case, I did apply for the Brand approval for two products, I got approve with the Approval stamp on my seller application tab.
However I could not list the approve product after 24hrs and when I raised the case, My response was to disapproved the application even though I show them that I was already approved to list the product.
It was very annoying and confusing because they could not explain the YES and NO answer received for the same question.
Any of you have faced this before?
Thanks for sharing your own with me.
Brand approval not consistent
Hello to the community.
The issue of Brand approval is all messed up with me.
In my case, I did apply for the Brand approval for two products, I got approve with the Approval stamp on my seller application tab.
However I could not list the approve product after 24hrs and when I raised the case, My response was to disapproved the application even though I show them that I was already approved to list the product.
It was very annoying and confusing because they could not explain the YES and NO answer received for the same question.
Any of you have faced this before?
Thanks for sharing your own with me.
Brand approval not consistent
Hello to the community.
The issue of Brand approval is all messed up with me.
In my case, I did apply for the Brand approval for two products, I got approve with the Approval stamp on my seller application tab.
However I could not list the approve product after 24hrs and when I raised the case, My response was to disapproved the application even though I show them that I was already approved to list the product.
It was very annoying and confusing because they could not explain the YES and NO answer received for the same question.
Any of you have faced this before?
Thanks for sharing your own with me.
8 replies
8 replies
Seller_kh77A9MtOsq7P
We have the same thing, we have a trademark for RUGBY-GIFTS but amazon wont accept us as they say we have stickers on the boxes, which we do. We use stickers so we can use common size boxes. Its fine though, we will just sell on Etsy. How amazon can dictate how a reistered brand should package their products is like something from 1984. I wish you luck, and suggest you sell elsewhere.
Spencer_Amazon
Hello @Seller_kOHmE6bfZBWQB,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
Seller_o37D9NIz6mCYw
I am currently facing this same issue. I have already received brand approval for a certain makeup brand.
When trying to list products under this brand, it is now asking me to apply to sell and then when I submit the required documentation (which was approved first time round), it is saying that it is not approved.
Absolutely crazy to think that Amazon have become one of the largest company's in the world with such poor seller support and inconsistent practices!
Seller_kh77A9MtOsq7P
We have the same thing, we have a trademark for RUGBY-GIFTS but amazon wont accept us as they say we have stickers on the boxes, which we do. We use stickers so we can use common size boxes. Its fine though, we will just sell on Etsy. How amazon can dictate how a reistered brand should package their products is like something from 1984. I wish you luck, and suggest you sell elsewhere.
Seller_kh77A9MtOsq7P
We have the same thing, we have a trademark for RUGBY-GIFTS but amazon wont accept us as they say we have stickers on the boxes, which we do. We use stickers so we can use common size boxes. Its fine though, we will just sell on Etsy. How amazon can dictate how a reistered brand should package their products is like something from 1984. I wish you luck, and suggest you sell elsewhere.
Spencer_Amazon
Hello @Seller_kOHmE6bfZBWQB,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
Spencer_Amazon
Hello @Seller_kOHmE6bfZBWQB,
I am Spencer with Amazon.
Do you have a case ID so I can look into it?
Regards, Spencer
Seller_o37D9NIz6mCYw
I am currently facing this same issue. I have already received brand approval for a certain makeup brand.
When trying to list products under this brand, it is now asking me to apply to sell and then when I submit the required documentation (which was approved first time round), it is saying that it is not approved.
Absolutely crazy to think that Amazon have become one of the largest company's in the world with such poor seller support and inconsistent practices!
Seller_o37D9NIz6mCYw
I am currently facing this same issue. I have already received brand approval for a certain makeup brand.
When trying to list products under this brand, it is now asking me to apply to sell and then when I submit the required documentation (which was approved first time round), it is saying that it is not approved.
Absolutely crazy to think that Amazon have become one of the largest company's in the world with such poor seller support and inconsistent practices!
