Subject: Appeal for Account Suspension – Duplicate Account Issue
The duplicate account may have been created inadvertently because I used to work in an agency and there was some official dispute with them about something I had and they were the ones who created the account. To harass me, damage my account, and prevent me from selling products on Amazon.
I think they did this to create enmity with me because my information was given to them when I joined there for the job and I was dropping a CV. With this information, they are creating a fake Amazon account in my name so that I cannot set up Amazon products. There was no intention to violate Amazon's policies or to operate multiple accounts for deceptive purposes.
3 replies
Seller_NbYSGJ8Tehgbv
I have been on this platform for 10 years.
I have been added to 100s of accounts.
I assure you, this did not happen.
Seller_nRFmxiQg4EGrw
If you really think that is the case, you should hire a lawyer and sue them.
But make sure that your story is really the case first, and not that you messed up somewhere.
Atlas_Amazon
Hello @Seller_WcsGdM6U6kSVW
Thank you for the information provided regarding the recent issues that have impacted your account. I understand there is a second account that has been associated to yours that our team is requesting you to address. This type of concern does occur when there are shared details between two different accounts or markets, and one of them becomes impacted. I know this can be concerning given how you mention this occurred, so I do want to provide insight into the options for addressing this as it is dependent upon the circumstances of the association.
If you find that you and the other account were associated to each other, then you will need the other account to resolve the impacting concerns for you to be able to take action on your account. You mention the concern of this other seller creating a fake account to negatively impact you, what type of information and supporting details do you have that can prove these claims?
We would advise on compiling a submission that includes specific details on this and submitting it to our team for review. If they are unable to verify the information provided, they will not be able to remove the restrictions. If you are unable to provide a sufficient submission that can address the situation, the only option for moving forward will be to have the other account resolve their situation.
Please continue to utilize this thread with any other details or information that you have regarding this concern so our team may continue to provide support.
Best,
Atlas
