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Read onlyWe placed an MCF order which shows as delivered to a neighbour, with no proof of delivery etc (or even which neighbour).
Receipient has said they haven't received it and none of their neighbours has it. Raised with seller support who told me to provide proof that none of the neighbours have it before they can escalate the issue.
How do Amazon justify us having to deal with this level of stupidity? Any advice on next steps?
Tagging all the mods even though I know they will ignore it
@Sakura_Amazon_
@Sarah_Amzn
@Winston_Amazon
@Simon_Amazon
@Julia_Amzn
@Ezra_Amazon
@Spencer_Amazon
We had one last week that stated 'delivered' and they customer said they had not received it..
We contacted Amazon who basically said delivered means it was delivered and they would not look into it.
I asked for a photo or GPS and they said that's not something they offer for MCF deliveries..