Our "order summary report" suddenly started showing a mysterious charge called "merchant invoice total". We're now seeing this on every summary report. We've not seen this before a couple of weeks ago. We've been trying to find out what this charge is since April 22nd with no response from seller support.

Has anybody else seen this and do you know what it is?

CASE ID: 15172575041 in case any Amazon personnel see this.

We have not received an SOA Merchant VAT Invoice since December. Does anyone else have the same problem?

We are selling on amazon.com and located in Europe. For the e-services (advertising and commission) we get an VAT invoice from amazon (as it falls in the VAT regime). For FBA in the US I cannot find an invoice (also doesn't fall in VAT regime). My accountant says I will need an invoice or receipt for these services though to deduct these cost from my income for income tax purposes. I know I can download a report, but I am looking for an actual invoice or receipt. Does anybody how i can get this and how do other European sellers do this?