Hi guys, my account was deactivated due to IP claims. I have submitted invoices from the suppliers that Amazon keep refusing but the invoices clearly states the suppliers details, products purchased and the quantities.

Hi,

Can anyone point me in the right direction, my amazon seller account was deactivated due to section 3. I never received any complaint from the buyers about the product and I had stopped selling the product in June 2024. 2 weeks ago amazon deactivated my account and asked me for the invoices. I provided the authentic invoices from justmylook.com and amazon are saying they are unable to verify the supplier. I am just stuck as I keep getting the same response about unable to verify supplier. I had used the same invoices to ungate the product when I started selling them back in February 2024. Everyone knows justmylook.com are authentic UK supplier and invoice matches store info and product ASIN. My account health is 264 and is healthy but I cannot establish why I am deactivated for the product which I dont even sell and never received any authenticity complaints. Any help would be really appreciated. Thanks

I am having a problem as I was selling on Amazon UK but after a few months I changed my UK store name although all other country accounts remain on the original name I registered the seller account with now they have deactivated my UK account due to multiple accounts on my name it's that same account just store name changed. Every time I submit an appeal amazon keeps asking for more information and I cannot contact support.

Any idea what to do? There was a policy violation of intellectual property theft which i submitted an appeal for but Amazon did not accept and I removed all of my products now they ask me to appeal for that again and then appeal for deactivation but nothing is working as submitted new information option for deactivated account. Amazon support option is also not working it's frustrating.