I was invited tree weeks ago to a virtual verification, I follow the link summited documents , took interview in Spanish, 2 weeks passed the customer representative told me three days will received a answer from amazon didnt received, contacted 3 times seller support, this link for instant interview doesn't work, my products 2 unit a small toys are from a legit source, i never write here anything but right now im getting frustrated, My first language Spanish took the interview in Spanish, will take it in English o either language my funds in hold i have a shipment ready to send, please let me know if anyone found the solution for the link.
We apologize for the inconvenience. It seems you may not be eligible to participate in the virtual identity verification at this time.
Please check the latest performance notification to confirm you have the correct link to the video verification
https://sellercentral.amazon.com/mario/ipi/IPISellerVerificationService/global/node/verificationRequired/render
Please try refreshing your browser page or clearing your browser cache and cookies before clicking on the link to see if that resolves the problem. If the issue persists, please contact Amazon Seller Support with any error messages you see so we can assist with your request.
Help Me amazon i completed this do you have a record somewhere o even look up on my computer that day, Im Pleasants Store got my statements credit cards on my name and my business name IRS letter Receipt of the item.
any help will appreciated.
