Getting charged EFN fees instead of PAN-EU!
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Seller_4fhoxuSsqeqMU

Getting charged EFN fees instead of PAN-EU!

I've been getting hammered on Amazon fees for a number of ASINS which have been categorised as 'food' and therefore illegible for PAN-EU. These ASINs in question are not food products at all.

Created a number of cases and Amazon SS not understanding the issue.

Case ID 10621968482

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Ezra_Amazon
In reply to: Seller_4fhoxuSsqeqMU’s post

Hi there @Seller_4fhoxuSsqeqMU,

I reached out to the partner team, and the ASINs you mentioned in the case ID: 10621968482 have been approved for the "Food/Alcohol" category under the EFN policy. This means they are no longer restricted.

It may take up to 2 business days for the unblocking to complete. If you don't see the ASINs reinstated by then, just let me know.

Thanks, Ezra

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