Counterfeit claim - old stock
I have had a counterfeit claim on an item.
I have invoices but they are two years old. They are asking for invoices that are less than 365 days old. This has always worried me and it has now happened.
Has anyone got any experience of dealing with this issue?
Thanks
11 replies
Seller_Yja9oH7DLHk2I
They rejected my claim as the invoice was over 365 days. They say they will destroy the stock (£1000 worth) at my cost.
I can’t even believe this can be legal.
Seller_Bo9LUoIblYw2P
Yup same thing happened to me, bought some items from a company and 2 years later had some stock left so thought would jump onto that companies listing as it was their product brand after all and that company reported me for IP to Amazon and was blocked from listing that product.
Appealed with invoices from the company and Amazon denied it as over 365 days and company would not retract it as they claimed it was not their stock lol, even tho bought direct.
So
- Don’t buy stock from wholesalers who also list individual products as they will report you to get rid of the competition.
- Make sure you have no stock older than 365 days or sell elsewhere.
Or
3) Leave Amazon as I have as can’t be bothered with all the Amazon BS
Good luck.
Seller_Yja9oH7DLHk2I
I have asked the performance team to reconsider.
I will write to the exec. team when they say no.
It is basically impossible to protect yourself against incorrect claims when your stock is more than a year old.
