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hello is any one here can help
Hope you're doing well! I wanted to bring up an issue we've been having lately. So, we got some fresh new stock in, But, the packaging's changed, and I've been trying to update the product images to match. No luck so far.
I've followed all the usual steps, but it's like the changes just won't stick. It's a bummer because we really need to show our customers what they're getting, right?
I've tried troubleshooting on my end, but I'm hitting a wall. Could you lend a hand with this? Maybe we're missing something obvious, or there's a glitch in the system that needs fixing.
Thanks a bunch for your help with this. Let me know what you think!
thanks all
2 replies
Sarah_Amzn
Hello @Seller_BBC0sn9UK9WEU,
I'm Sarah with Amazon and I'm happy to assist you.
Are you seeing any error messages when uploading the images?
Kind regards,
Sarah.
Seller_KlbXZHzQGSDZv
Are you the brand owner and did you create the ASIN. If not you will need to take the painful route of seller support who will want the world of information to allow you to make a simple change.
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