Need Help with GCC Certificate Rejection - ASIN B0C8W2PM25
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Seller_QIMWRIIsqJQai

Need Help with GCC Certificate Rejection - ASIN B0C8W2PM25

Hey Moderators,

I’m reaching out because I’m pretty frustrated. I submitted the GCC certificate for ASIN B0C8W2PM25 a whole month before the deadline, but it got rejected right on the deadline day! All the required info was in there, so I don’t understand what went wrong.

It feels like the document isn’t being read properly, and that’s why it got rejected. Can you please help me get this sorted and get the ASIN approved? I really need this fixed ASAP.Thank you

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Tags:ASIN, Listings, Restricted Products
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Manny_Amazon
In reply to: Seller_QIMWRIIsqJQai’s post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello @System,

Just following up to let you know I see case ending with 3161 was successfully processed 6 hours ago after you provided the updated documentation.

I am considering this issue resolved, however do let me know if there's anything else I can do to help.

Thanks and have a great day!

- Manny

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Seller_QIMWRIIsqJQai
In reply to: Seller_QIMWRIIsqJQai’s post

Case ID 15238563161 please escalate thanks

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Seller_QIMWRIIsqJQai
In reply to: Seller_QIMWRIIsqJQai’s post

@Topher_Amazoncould you take a look please? :)

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Manny_Amazon
In reply to: Seller_QIMWRIIsqJQai’s post

Hello @System,

Thanks for letting me know about this. I have contacted the relevant team regarding this issue and requested their assistance in reviewing the GCC certificate you submitted. I'll update you as soon as I hear back from them.

Have a great day in the meantime.

- Manny

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