Amazon deducted my Funds without any reason
Seller Forums
Sign in
Sign in
imgSign in
user profile
Seller_Jsw8stPPAD4oP

Amazon deducted my Funds without any reason

My account was deactivated last year in November 2023. I got it reinstated by providing proof of delivery on October 9th, 2024. But in the month of August 2024, Amazon deducted following two amounts from my seller central without any reason.

6/13/2024 (-$7,336.65)

6/21/2024 (-$21,938.60)

Since I got my account reinstated I am calling Amazon support everyday and they just keep forwarding my cases to another dept. Since October 9th, I am trying to get my funds but there is no positive response from Amazon Support team, they don't even know why amazon deducted the amount.

Now someone from Amazon Brand Registry is telling me that these were deducted as Advertising cost. I NEVER SIGNED UP FOR AMAZON BRAND REGISTRY. They are not even able to find the reason why the amount was deducted. I belive its a technical glitch. Can someone help me with my funds ?

41 views
2 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
10
Reply
user profile
Seller_Jsw8stPPAD4oP

Amazon deducted my Funds without any reason

My account was deactivated last year in November 2023. I got it reinstated by providing proof of delivery on October 9th, 2024. But in the month of August 2024, Amazon deducted following two amounts from my seller central without any reason.

6/13/2024 (-$7,336.65)

6/21/2024 (-$21,938.60)

Since I got my account reinstated I am calling Amazon support everyday and they just keep forwarding my cases to another dept. Since October 9th, I am trying to get my funds but there is no positive response from Amazon Support team, they don't even know why amazon deducted the amount.

Now someone from Amazon Brand Registry is telling me that these were deducted as Advertising cost. I NEVER SIGNED UP FOR AMAZON BRAND REGISTRY. They are not even able to find the reason why the amount was deducted. I belive its a technical glitch. Can someone help me with my funds ?

Tags:Account Health, Deactivated, Seller Support, Suspended
10
41 views
2 replies
Reply
2 replies
user profile
Christine_Amazon

Hello @Seller_Jsw8stPPAD4oP

Christine here from Amazon Forums.

I would like to inform you that I will bring your case to the team in charge, for review.

As soon as I have an update I will contact you through here.

Christine,

00
Follow this discussion to be notified of new activity
user profile
Seller_Jsw8stPPAD4oP

Amazon deducted my Funds without any reason

My account was deactivated last year in November 2023. I got it reinstated by providing proof of delivery on October 9th, 2024. But in the month of August 2024, Amazon deducted following two amounts from my seller central without any reason.

6/13/2024 (-$7,336.65)

6/21/2024 (-$21,938.60)

Since I got my account reinstated I am calling Amazon support everyday and they just keep forwarding my cases to another dept. Since October 9th, I am trying to get my funds but there is no positive response from Amazon Support team, they don't even know why amazon deducted the amount.

Now someone from Amazon Brand Registry is telling me that these were deducted as Advertising cost. I NEVER SIGNED UP FOR AMAZON BRAND REGISTRY. They are not even able to find the reason why the amount was deducted. I belive its a technical glitch. Can someone help me with my funds ?

41 views
2 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
10
Reply
user profile
Seller_Jsw8stPPAD4oP

Amazon deducted my Funds without any reason

My account was deactivated last year in November 2023. I got it reinstated by providing proof of delivery on October 9th, 2024. But in the month of August 2024, Amazon deducted following two amounts from my seller central without any reason.

6/13/2024 (-$7,336.65)

6/21/2024 (-$21,938.60)

Since I got my account reinstated I am calling Amazon support everyday and they just keep forwarding my cases to another dept. Since October 9th, I am trying to get my funds but there is no positive response from Amazon Support team, they don't even know why amazon deducted the amount.

Now someone from Amazon Brand Registry is telling me that these were deducted as Advertising cost. I NEVER SIGNED UP FOR AMAZON BRAND REGISTRY. They are not even able to find the reason why the amount was deducted. I belive its a technical glitch. Can someone help me with my funds ?

Tags:Account Health, Deactivated, Seller Support, Suspended
10
41 views
2 replies
Reply
user profile

Amazon deducted my Funds without any reason

by Seller_Jsw8stPPAD4oP

My account was deactivated last year in November 2023. I got it reinstated by providing proof of delivery on October 9th, 2024. But in the month of August 2024, Amazon deducted following two amounts from my seller central without any reason.

6/13/2024 (-$7,336.65)

6/21/2024 (-$21,938.60)

Since I got my account reinstated I am calling Amazon support everyday and they just keep forwarding my cases to another dept. Since October 9th, I am trying to get my funds but there is no positive response from Amazon Support team, they don't even know why amazon deducted the amount.

Now someone from Amazon Brand Registry is telling me that these were deducted as Advertising cost. I NEVER SIGNED UP FOR AMAZON BRAND REGISTRY. They are not even able to find the reason why the amount was deducted. I belive its a technical glitch. Can someone help me with my funds ?

Tags:Account Health, Deactivated, Seller Support, Suspended
10
41 views
2 replies
Reply
2 replies
2 replies
Quick filters
Sort by
user profile
Christine_Amazon

Hello @Seller_Jsw8stPPAD4oP

Christine here from Amazon Forums.

I would like to inform you that I will bring your case to the team in charge, for review.

As soon as I have an update I will contact you through here.

Christine,

00
Follow this discussion to be notified of new activity
user profile
Christine_Amazon

Hello @Seller_Jsw8stPPAD4oP

Christine here from Amazon Forums.

I would like to inform you that I will bring your case to the team in charge, for review.

As soon as I have an update I will contact you through here.

Christine,

00
user profile
Christine_Amazon

Hello @Seller_Jsw8stPPAD4oP

Christine here from Amazon Forums.

I would like to inform you that I will bring your case to the team in charge, for review.

As soon as I have an update I will contact you through here.

Christine,

00
Reply
Follow this discussion to be notified of new activity