OTP is causing a lot of problems 3 months no response, no resolve.

My old phone number hence my OTP is going to my old number.I followed the recovery process steps and submitted my government ID several times. It’s been weeks now and Amazon has yet to fix this issue, numerous times I was told the internal team will email me with no response. How can this be fixed??

My old phone number hence my OTP is going to my old number.I followed the recovery process steps and submitted my government ID several times. It’s been weeks now and Amazon has yet to fix this issue, numerous times I was told the internal team will email me with no response. How can this be fixed??

Hi <forums-mention id="5d08e2ba"></forums-mention>Connor from Amazon here, thanks for reaching out to us today.Have you tried calling Amazon Customer Service directly? Here is their phone number - 1-888-280-4331 ; they should be able to assist with updating your phone number.Let me know how it goes,Connor

OTP is causing a lot of problems 3 months no response, no resolve.

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Connor_Amazon