Stuck at Identity Verification for 7 days, even though it says 2?

After upgrading to professional account, my account became deactivated and amazon requested ID verification. I submitted my face and passport photos. They are, for sure, legitimate and the same ones as those I submitted the registering. As of the 14th of February that page says the following. It has been 7 days, not two. Do I just sit and wait? Obviously I have lost a lot of sales because of this, not to mention no payouts.

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