Can someone please fix/add a feature to seller central inventory, TELL ME IF I'M THE BUY BOX OR NOT!
After all these years, I click on an item in my inventory that has me at the lowest price and I come up as the buy box. Then I go into my browser that I use for everything else and.... SOMEONE ELSE WITH THE SAME PRICE HAS THE BUY BOX!
Both amazon accounts have the same address so it's not a shipping speed issue. Only difference is my other browser has prime and the other doesn't. And it was determined by delivery times, according to my shipping template I'd guarantee delivery the next day whereas the competitor has the 11th as delivery!
Can someone somewhere bring up this issue? It's a bit ridiculous when amazons retail business model was built upon fast delivery. And for the record my selling account is in perfect health, I do have the buy box when I have the lowest price. However all my competitors are much much larger than I so they have unlimited supply whereas I don't.
Any mod input would be great and/or my fellow sellers can share their own rants. This issue also hurts the customers whereas they would have to wait nearly a week for delivery vs the next day, at the same exact price.
Thanks
18 replies
Seller_nRFmxiQg4EGrw
The BB can rotate among sellers. You may have it this second, and another seller the next. The best you can do is to hope that you are among the sellers who are in the rotation.
SEAmod
Hi @Seller_BfISe37wuDdw8
The answer provided by @Seller_nRFmxiQg4EGrwis correct. The Buy Box does rotate among sellers.
Susan
Seller_nRFmxiQg4EGrw
This is Amazon; "common sense" has no place here. ;-)
SEAmod
Hi @Seller_BfISe37wuDdw8
You are entitled to hold that opinion. Amazon operates from a place where we want to provide the best customer experience.
Seller_BeWo5Xt3t43rn
The buy box often is not the best price nor best seller according to feedback (used sold as new a red flag but AMAZON will strikeout if FBA) But you want AMAZON to update your inventory pages when the buy box rotates to you? The inventory pages are never up to date for anything as prices change constantly due to repricers and offers get sold too so the whole idea is pretty useless! Those of us who do not have Prime see a more honest buy box based on price alone not delivery times though AMAZON will try to show a local option if there is one, that is as it should be for those of us who are not in an instant gratification rush!
Seller_i1SMj965dcJOV
Nobody beats Prime delivery - you never really specified whether you and other sellers are all FBM, all FBA, or you were the FBM when others were FBA. Try sending your inventory in to FBA to compete with the other sellers or set up Prime delivery with FBM.
Seller_0xdtD36hDLHBC
There has NOT been one buy box for at least 5 years.
Each buyer can see something different. It depends upon price, location, speed of delivery, prime/non prime, performance metrics, business/personal buyer and probably 100 other things that we don't know.
