Repeated KYC Document Rejections – Need Help Contacting Amazon Support
Dear Amazon Seller Community,
@Julia_Amazon @Julia_Amzn @Winston_Amazon
We have been submitting the required KYC verification documents to Amazon, but they keep getting rejected without a clear explanation. Despite ensuring that all details are accurate and comply with Amazon's requirements, we are unable to get our verification approved.
We are reaching out to ask:
- Has anyone faced repeated KYC document rejections?
- What steps helped you successfully get verified?
- Is there a direct contact number or email for reaching Amazon support regarding KYC issues?
Any guidance or shared experiences would be greatly appreciated. Looking forward to your support!
Best regards,
5 replies
Seller_NAZXsMzEplAKL
We are also facing the same issues for 4+ weeks.
Each time there is a new issue with a different document we are not being told all at once every issue so it can be resolved at once, prolonging the issue.
We were given an email from support and feedback on our documents but as mentioned they are giving feedback on 1 document at a time
Seller_V6a8VgioJ83J9
we are getting same issue, we have submitted bank statement of company with duly signed and stamp and also submitted the letter from bank where thr bank mentioned the all information as required by amazon kyc team, unfortunately my account still suspended,
Pls help
