It's been two days and we've not been able to access our seller central due to an error that comes up stating "Invalid Charge Method". However, the charge method is valid. We've tried switching to two different credit cards and both have been charged and Amazon deducted £1 from both business bank accounts on each try.

The same card has been used on this amazon account for more than an year and it has been working perfectly. It suddenly got invalid, this does not make sense.

Here is a full walkthrough of how the error occurs:

- Once card is replaced, it shows a confirmation banner at the top of screen that card has been verified.

- £1 fee is deducted from bank account.

- Couple seconds later, it returns the error: Unable to charge.

All the information added is correct including the card details and the billing address, it is very confusing that why its returning the Unable to charge error while it does indeed charge the £1 fee.

The cards are updated as it mentions on the help page here: https://sellercentral.amazon.co.uk/help/hub/reference/202131360?referral=AVKR4MWHGWT6U_A2VX282QU7BX1G&referral=AVKR4MWHGWT6U_AQG11LA18R69U

Additionally, both cards are also inline with Amazon's policy and does not violate any of the requirements for adding a card.

We've been able to make purchases with both of the cards which confirms that they are valid and working.

I have contacted Seller Support but they havent come back yet. Meanwhile, could anyone please provide guidance on this if possible?

Account completely locked due to this error, including no access to contact Amazon Seller Support. Our account has been deactivated following an issue with product authenticity that we have been struggling to resolve since March.

As it has been outstanding for so long, we have some monies outstanding which I have requested a disbursement request.

To validate the disbursement request we had to confirm our charge method, in doing so we received an Invalid Charge Method against the pl market place.

Now we cannot get past the Invalid Charge Method despite entering a valid card and details. We are completely stuck - cannot get rid of Invalid Charge Method error and this has stopped us from getting access to Account Health and proceeding with our reactivation submission. @Seller_z3k8APxGfbQEKcan you help at all? Thanks

My account was set to 'inactive' when it had not been used for many months. I have tried to reactivate it by confirming the charge card on file (debit business card). While the UK store seems to to briefly verify, i still get the 'invalid charge method' screen prompting me to replace my card.

The card is still in date, same address and as same as used previously. I have tried 4 times to verify with UK store and Amazon have successfully charged £1.00 each time to my business bank account. So it looks like these pre-authorisation charges are successful.

However, i have recieved an email from Amazon saying "We were unable to verify the charge method that you provided for your seller account". I have also now received a deactivation email asking for utility bill...which i will not be able to send until i can get past the 'invalid charge method' screen. It prevents me from accessing other parts of the site including help pages and links.

It's the same card i used to open and verify the account before....so not sure what the issue is now?