Compliance has not been approved for a long time! Ask for help!!
Compliance has not been approved for a long time! Ask for help!!
My product (B0DK56MPFZ) was caught children's toy compliance, since December 10 submitted for review, so far, has not passed the review, Amazon quickly help me review the compliance of the product!
19 replies
Cooper_Amazon
Good Morning @Seller_cQM6gsYCujLIs
I have escalated the case associated to ASIN B0DK56MPFZ to the Compliance team to see if we can get the document review expedited as you have waited WELL over the 15 business day window to have them looked at. They should get back to us within the next few business days. I will let you know when I hear back from them. Until then, have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_cQM6gsYCujLIs,
I wanted to share an update regarding your compliance document submission for each of your ASIN B0DK56MPFZ. It is missing ❌ compliance information.
The Compliance documents received don't show the test results, according to the regulations. For us to continue our review of your product(s), please submit the following missing items test reports:
- 4.6.2 - Mouth Actuated Toys (Whistles, Flutes, etc)
- 4.3 - Toxicology
More information regarding the feedback can be seen on CASE ID ending in 7551 associated to ASIN B0DK56MPFZ. Feel free to let us know if you have any questions regarding the information shared above. Have a terrific rest of your Tuesday.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_cQM6gsYCujLIs,
I wanted to bring you good news that ASIN B0DK56MPFZ has been reinstated as the Compliance documents have been approved for the US store. Please ensure:
"All images and mandatory attributes (e.g., age recommendations, cautionary warnings) must remain accurate and consistent with the approved details. If you update your detail page with inaccurate information, we may deactivate your account, remove your product listing(s) and/or take any additional action(s) we find necessary at our sole discretion."
With that wonderful update, I hope you have a great rest of the week and take care! 😊
Cheers, Cooper_Amazon
