I dont have any other accout but my accout was deactivated. what is happened and how to recover this
5 replies
Seller_B53F1PfLrAGNq
[Moderator Edit: removed personal solicitations]
Emet_Amazon
Hello @Seller_POp92ti65yWrg,
Thank you for posting your concerns with your account deactivation.
Due to the redactions in your performance notification I had to reach out to the account health team for further clarification on your situation.
I was advised that your account "Select Me Store" is currently unable to sell due to an association with your EU store "Select Me Store". This is typically triggered by the creation of a global account. Although each region can be accessed through the same account, each region is considered its own store and must meet our multiple account policy requirements:
- You may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.
The only path to reactivation at this time is to navigate to each region you registered your store in an verify that they are currently active or have addressed all policy violations causing its deactivation. Once all stores are active you can acknowledge all other stores have been reactivated for reinstatement.
If you need support on accessing those stores, I would suggest using our global account policy page, which includes links to each regions seller central.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_SgMqxs3wAEuSI
[Moderator Edit: removed personal solicitations]