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Product Policy Compliance - Inaccurate Pricing Information
Hello,
On my account health page under Product Policy Compliance there are some violations. And under Reason column it says that, Inaccurate Pricing Information for some of the ASINs. I am a dropshipper and i am doing dropshipping. I am aware of what is Seller Code of Conduct and Business Solution Information. I am also aware of Amazon DropShipping Policy and i am fully comply with them. Because i am doing dropshipping and i never sold these products yet which are at Product Policy Compliance page, i am not able to provide any invoice because i dont keep stocks as you know what dropshipping is. I can only provide invoice from my supplier if i sold these items. When i tried to wrote appeal and submitted to there, nothing changed and it still want me to provide invoice. Can you help me how can i manage to that? I have deleted affected ASINs because i dont want any violation on my account health page and i added ASINs to my prohibited asin list on my software that i am using for my dropshipping business model but violations are still there and not going.
Regards,
1 reply
Seller_mS10UjVYuuGor
If Amazon haven't restricted your selling privilege beyond the violations then they'll probably drop off after180 days, its just a warning. If the violation was caused by Amazon asking for invoices you couldn't supply then be aware that over time that may affect more of your ASIN's getting you more violations and eventually account suspension/termination.
Amazon works on a basic principle, any goods offered for sale on the platform should have a traceable supply chain back to the manufacturer or their recognised wholesaler. They enforce this policy to try to stop fake items being sold on the platform.
Dropshipping in itself is not a problem but at the same time dropshippers are not exempt from proof of supply chain, so in your case Amazon won't be looking for your invoice of one item as and when it sells, it'll be looking for your suppliers invoice for multiple items leading back to the manufacturer irrespective of whether you've yet sold any or not. Ultimately if you offer the goods for sale via Amazon, you are responsible for proving supply chain.
Some dropshippers have established relationships with suppliers whereby the suppliers invoices with redacted prices would be available along with a letter of authorisation to dropship those products. Some dropshippers scour the internet for the cheapest price without establishing the items provenance, hence have no idea if the products they list are real or fake. Amazon wants to separate the ethical dropshipppers who can prove provenance from those who can't/won't.
Going forward the best policy to protect your own Amazon account would be to only list products from suppliers who are willing to share their invoices and supply you with a letter of authority to dropship their items. Other marketplaces have less stringent supply chain policies that may allow you to list a wider range of items.
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