Buy Shipping Label Printing Help Please
Hello,
Any help appreciated. I use Buy Shipping and print to a thermal zp450 using Amazon Print Connect.
Zero issues for years then today clicking "buy shipping" completed the order as usual with posted tracking in the order but failed to print label.
Some orders were also switched from the usual zpl format to pdf.
I had to refund the label, get a new label using stamps.com, then put new tracking back into the order. plus I lose buy shipping protection.
I replicated this on 2 different standalone computers and 2 diff printers.
Any help appreciated.
Merry Christmas
6 replies
Seller_qD0b68Wo456ec
Now I see Buy Shipping keeps defaulting to Fed Ex and we have no way of blocking carriers. We do not use fed ex.
Fed Ex makes the default go from zpl to pdf
How can we set zpl as the default and not see fed ex option in print connect?
Thank you
Seller_EkbLZUYSpmJEy
Have you checked the Label print orientation ?
Seller_qD0b68Wo456ec
Came in this morning and everything was back to normal.
100% had to be on Amazons side but everything back to normal. zpl default etc.
Merry Christmas
