Missing Inventory

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Seller_ctBKj5XBruGft

Missing Inventory

Sent in 59 Units with a value of £600+, amazon confirmed this has been checked in and then apparently its gone missing. Now they are changing their story and claiming they didn't receive the items.

An absolute joke I must admit. I am a very small business and £600 is a lot of money to my business. The fact that no one is willing to look into this properly is annoying especially as its been going on for 4 weeks now.

Absolutely disgusting.

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Tags:Inventory
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Seller_Nprc5XWvdLYk9

If you go to the FBA inventory report,

does it show the original 59 items received on a particular depot on a date.

and then a negative/adjustment on a different date at the same or another fba centre?

and was this shipment only 59 items or are there other sku/quantities that were received ok?

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Sakura_Amazon_

Hello @Seller_ctBKj5XBruGft,

Did you open the case with Seller Support? Could you share the case ID here ?

Regards,

Sakura

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