Buyer left a product review in the seller's feedback.
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Seller_HWISF09mTsuzo

Buyer left a product review in the seller's feedback.

Buyer left a product review in the seller's feedback and Amazon refuses to remove it. According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "It just got torn from rear upper part."

There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me?

Your assistance is greatly appreciated. Thank you in advance.

Case ID 17310039121

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4 replies
Manage Buyer Experience
Tags:Negative reviews, Product reviews
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Seller_HWISF09mTsuzo
In reply to: Seller_HWISF09mTsuzo’s post

@Rose_Amazon @KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon

Can any of you help?

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user profile
Joey_Amazon
In reply to: Seller_HWISF09mTsuzo’s post

Hey @Seller_HWISF09mTsuzo,

Thank you for posting here at the forums and bringing this matter to our attention.

Please allow me to connect with our internal team on this and I will post here any new findings.

Thanks,

Joey

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