Competitor on 36% Positive Feedback Last 12 months - Still allowed to trade?

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Seller_2AkMpLvym0zA7

Competitor on 36% Positive Feedback Last 12 months - Still allowed to trade?

We have a competitor offering unrealistic delivery timeframes and a cheap product.

They're getting so many negative feedbacks and complaints (36% positive out of 53 reviews). And surely A-Z Claims.

I would have though Amazon would have suspended them by now..

We've been warned by Amazon about suspension just for going over the 4% ODR before.

Have Amazon changed their policies towards bad sellers?

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6 replies
Tags:Account Health, Account users, Suspended
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6 replies
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Seller_ZVAz3d5lZuGid

I have often wondered that too - at what point do Amazon say 'enough is enough' and suspend/ban the poor players.

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Seller_gQ0c6kCtoX2ON

I share your sense of wonder but anything over 1% ODR is perilous territory too

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Seller_Fg2fqaWOnEtha

A couple of months ago, I lost a BB to someone with 17% rating, with lots of complaints that the orders had never been received. I don't care about one buy box but really it's the usual Amazon contradiction, rewarding scammers with one hand but then failing to protect genuine buyers from bad sellers with the other.

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Seller_d8YGbIjNqwFxn

You don't know what there ODR is. Unfortunately customers don't give many positive feedbacks so they may have plenty of happy customers.

I send many orders and it would take many customers to raise A-Z's and negative feedback to even get close to going over my 1% ODR.

They probably are a bad seller as they have unhappy customers and should look at the issues which make those customers leave negative feedback. However it is likely though they are keeping below their 1% ODR and able to keep buy boxes and have no impact on their account health,

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Seller_w0NuiqSLJxWvi

There is a competitor of mine who has zero reviews for his product yet is absolutely smashing it with sales. Very frustrating. Clearly not all buyers look at reviews.

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