Hello Seller Forum and Amazon Associates,

I am applying for ungating a brand using invoice of an official distributor of the brand , But amazon team declined the application two times, Amazon team responded as

First time response: You have provided an invoice that has not been fulfilled by the supplier. Work with your supplier to obtain an invoice that has been fulfilled.

then i request another invoice from supplier and submit to team and the response is:

We cannot accept this invoice.pdf because we are unable to verify the transaction with the supplier. Documents must be authentic and unaltered in order to be verified.

Please guide me why team responds above,

Previously i have ungated many brands on this supplier and also solved health issues.

Hello, can anyone share any success with ungating Aveda brand products? I have tried with multiple attempts to ungate this brand, but Amazon continue to decline my applications with no information as to why.

Hello @Seller_gAhPNiLrkfTcr and @Seller_Huz6FT08OxHAR

I recently submitted an application to ungate the Narciso Rodriguez brand using an invoice from a supplier I have successfully used for ungating other brands in the past. Despite my supplier being reliable and previously accepted, my application was denied within a very short timeframe (submitted at 6 PM, denied by 3 AM).

I am concerned that the supplier verification process might not have been thoroughly conducted, as it seems unlikely they were contacted or asked for any supporting documentation. I have invested £1,200 in this product, and I am eager to resolve this matter to avoid being left with unsellable stock.

Could you kindly review my application again or provide additional details about the specific reasons for the denial?

Many thanks